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Privacy and customer information handling

Privacy Policy

Simple, transparent, and respectful of your information.

This page explains what information we collect, how it is used, and how it is protected.

In Plain English

  • We collect basic information to review and quote your job.
  • We do not sell your personal information.
  • Your details are used only for business operations and communication.

What We Collect

When you contact us or request a quote, we may collect:

  • Name
  • Phone number
  • Email address
  • Job details and photos
  • Service location and access notes
  • Basic technical information for spam prevention and troubleshooting

How Your Information Is Used

  • Review job requests and provide estimates
  • Confirm service fit, access, and scheduling
  • Communicate about follow-up, booking, and service updates
  • Maintain basic service records

Photos & Job Details

Photos and job details are used only to understand your request, provide accurate pricing, and confirm service scope.

They are not posted publicly without your permission.

Sharing of Information

We do not sell personal information. Information is shared only when needed for normal business operations, legal compliance, or service administration.

Website Analytics & Attribution

We use basic analytics to understand site performance and quote flow:

  • Page views and referring pages
  • Landing page URLs and campaign tags (for example `utm_*`, `gclid`, `fbclid`)
  • Basic device and browser context

Data Storage & Security

Information is stored with reasonable protections and kept only as long as needed for quote processing, job communication, record keeping, or legal requirements.

Third-Party Tools

We may use:

  • Email services
  • Website analytics
  • QuickQuoin (quote and invoice system)

Your Control

  • Request removal of your information
  • Ask for clarification on how your data is used

Contact

Purple Operations Terrain Services

corey@purpleops-terrainservices.ca

(249) 885-2402

Updates

This policy may be updated to reflect changes in services, tools, or legal requirements.

Ready to Move Forward?

Start Your Quote when you're ready

If you prefer, you can call or text before submitting your request. We'll still explain exactly how your information is handled.