1. Information We Collect
We may collect information that you voluntarily provide through contact forms, quote request forms, phone calls, text messages, or email communications.
- Name, phone number, and email address.
- Service location, area, or postal code.
- Job details, property conditions, and access notes.
- Optional photos or attachments submitted for quote review.
- Basic technical information used for spam prevention, site security, and request troubleshooting.
- Website analytics and attribution details such as page views, referring pages, landing page URLs, and campaign tags like `utm_*`, `fbclid`, or `gclid` when they are present.
2. How We Use Information
- To review and respond to quote requests.
- To determine whether a requested job falls within our service scope.
- To assess site conditions, access, safety requirements, and scheduling needs.
- To communicate regarding follow-up questions, estimates, scheduling, or service updates.
- To maintain internal service records.
- To detect, prevent, or reduce spam, abuse, or unauthorized submissions.
- To understand which pages, referrals, or campaigns lead to quote requests so we can measure site performance.
3. Website Analytics and Attribution
This website uses basic analytics tools to understand page traffic and quote-request activity. These tools may record page views, browser details, approximate location, and referring sources.
When you submit a quote request, we may also store attribution details tied to that request, such as the page where the request started, the referring page, and campaign parameters included in the URL.
We use this information for internal reporting and service operations. It is not used to sell personal information or to build unrelated third-party marketing lists.
4. Photos and Submitted Materials
Photos, written descriptions, and other materials submitted through this website are used for quote review, pricing evaluation, service planning, and internal recordkeeping.
Project photos or customer-submitted materials are not publicly posted, published, or used for promotional purposes without client approval.
5. Sharing of Information
We do not sell personal information submitted through this website.
Information may be shared only where reasonably necessary for website operation, hosting, analytics, spam protection, communications handling, legal compliance, or business administration.
6. Data Retention and Protection
Submitted information may be retained for as long as reasonably necessary to respond to inquiries, manage quotes, maintain service records, or meet legal and administrative obligations.
Reasonable steps are taken to limit misuse, unauthorized access, spam submissions, and improper disclosure.
7. Contact Information
Purple Operations Terrain Services
corey@purpleops-terrainservices.ca
(249) 885-2402
8. Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in website operations, business practices, or legal requirements.
